Napkin works one-on-one with small businesses, as well as with larger organizations on a systems level
CURRENT PROJECTS
NEW ENTRY SUSTAINABLE FARMING PROJECT
January-August 2024
Maura is serving as a Project Manager and Curriculum Developer for NESFP. Working alongside Tufts, Root North Shore, and Franklin County Community Development Corporation educational resources for farmers are being developed.
PAST PROJECTS: CASE STUDIES
PRODUCTION CAPACITY
Make the most of what you already have
In this practice you aim to use your space, your staff's skills, and your tools in order to increase profits, generate demand, and increase output.
Case study: Farmer x Baker
2020 - 2023
In 2020, Farmer x Baker was a shipping container restaurant in a public park, selling specialty farm to table seasonal dishes and an original recipe organic local grain bagel. Napkin LLC joined on in 2020 to help increase bagel production, and improve restaurant systems so that the company could serve more customers. By 2021, FxB staff and sales doubled, and the company added a second location to further increase production capacity. FxB expanded into wholesale and catering in 2022. Napkin also designed and manages the company website (linked above).
SYSTEMS INTEGRATION
Apply the right tools to help you operate better
Production planning tools, inventory management, team communication software, and point-of-sale programs help you accomplish tasks quickly and effectively.
Case study: Breads Bakery
2016
In 2016, Breads Bakery was establishing itself as an essential and growing NYC bakery and cafe. For the launch of its new location in Manhattan, Breads wanted to reintroduce a lost local favorite cake. Maura resurrected the recipe and planned the production. She built a team, created the baking schedule, and managed the delivery process. While the company generated hype and increasing demand, Maura ensured customers at multiple locations were able to taste the Concord Cake.
HOSPITALITY MANAGEMENT
Manage relationships your business has with its community
How do your employees, customers, and vendors feel every time they interact with your business? Improve hands-on team training, increase return customers, reduce staff turnover, and build positive workplace culture.
Case study: River Monster Pizza
2021
River Monster Pizza began in 2021 as a wood fired handcrafted pizza truck, serving customers on the scenic Allegheny riverbank. Napkin LLC helped RMP hire their first employees and plan their management strategy. Napkin helped RMP connect with local produce vendors. And the two companies worked together to expedite the customer ordering experience. In 2022, RMP is running pizza pop-ups and getting ready to expand business and serve more customers.
DEMAND GENERATION
Grow your customer base and connect into your market
Connect your food or agriculture business with the local community and customer base.
Case study: Napkin Donuts
2020
There is no shortage of donut businesses in Pittsburgh, PA. For a NY-born connoisseur, apple cider donuts are a necessity in the autumn months, but are little known in Pittsburgh. Napkin LLC developed a cider donut recipe and introduced it to the Pittsburgh community at the Lawrenceville Farmer's Market. In the course of one year, demand for the donuts supported 8 market days and 3 pop-up shops. The donuts gained a local following and turned a profit. Napkin Donuts now appear by request at pop ups around the city.
